Security

Security posture

MailroomIQ is operated by DrugDoc Investments, Inc.

MailroomIQ is designed around private media handling, authenticated customer access, scoped store relationships, and support auditability.

Private Media

Customer images and content should stay in private storage. No public storage buckets are part of the intended design.

Enrollment Gates

Access is controlled by store/customer enrollment, app access state, and authenticated customer context.

Audited Support

Staff and support access should be scoped, reasoned, and auditable.

Disclosure

To report a security concern, contact support@mailroomiq.com. Do not include passwords, reset links, private images, scanned contents, or sensitive documents in email.