Account Closure
Close my MailroomIQ account
MailroomIQ is operated by DrugDoc Investments, Inc.
Customers can request account closure review by contacting support@mailroomiq.com.
Closure disables online MailroomIQ access and starts an account closure review. Your mailbox store may need to review active PMB, Virtual Mail, mail-handling, forwarding, billing, or support status before closure is complete.
Some operational, transaction, audit, mail-handling, tax, legal, or security records may be retained where required. This process does not promise instant deletion of every record.
SMS opt-out is separate from account closure. You can opt out of SMS messages by replying STOP, but that does not close your MailroomIQ account or change your mailbox store relationship.
What to include
Include your MailroomIQ email, store name, PMB number, contact phone or email, and a short reason if you want to provide one. Do not include passwords, invite links, reset links, private mail images, or sensitive identity documents.
Review the Privacy Policy or use the Contact page for related questions.