Support

How can we help?

For MailroomIQ support, contact support@mailroomiq.com.

Account Setup

Help with MailroomIQ invite links, account setup, and first sign-in.

Password Reset

Help requesting a reset and opening the newest MailroomIQ email.

Virtual Mail Access

Access depends on your mailbox store relationship and enrollment status.

Contact Your Store

Mail handling, PMB status, pickup, forwarding, and store policies remain store-managed.

App Support

Report sign-in, mailbox visibility, image, or action request issues.

Future Routing

Store-specific support routing is planned for staging and production.